In short
At least 25 illegal-robocall lawsuits have been filed over calls made for Norton's warranty companies, and at least 12 of them settled. RCK-02 →
At least two lawsuits name Elijah Norton personally as a defendant, including a federal robocall case filed in 2019, the year he says he left CarGuard, which settled and was dismissed with prejudice. A second suit, filed in Oregon in 2024, has no outcome recorded in our source. RCK-05 →
After a Washington consumer complained that his repair claim was denied, the state Insurance Commissioner found Norton's company had sold a vehicle service contract there without being registered, and fined it. The company then went to federal court to stop the order becoming public. It won a brief restraining order, and the court refused to extend it. The case ended in August 2021. TRU-09 →
Every claim below is on the receipts page with its source.
| Claim | Category | Source type | Source | Record |
|---|---|---|---|---|
At least 25 illegal-robocall lawsuits have been filed over calls made for Norton's warranty companies, and at least 12 of them settled. |
Reckless | Court record | federal TCPA dockets (W.D. Tex., D. Colo., D. Mass., D. Neb., N.D. Ill., E.D. Tex., E.D. Pa., C.D. Cal.) | |
At least two lawsuits name Elijah Norton personally as a defendant, including a federal robocall case filed in 2019, the year he says he left CarGuard, which settled and was dismissed with prejudice. A second suit, filed in Oregon in 2024, has no outcome recorded in our source. |
Reckless | Court record | Cunningham v. Smithkey Auto Industries, Inc. d/b/a Red Auto Protection; CarGuard Administration, Inc.; Elijah Norton; Trevor Smith; Nation Motor Club, E.D. Tex. 4:19-cv-00541, filed 7/22/2019, terminated 10/4/2019; Sandau v. Veritas Global Protection Services, Inc., Elijah Norton, OR Cir. Ct. Multnomah Co. 24SC10667 |
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After a Washington consumer complained that his repair claim was denied, the state Insurance Commissioner found Norton's company had sold a vehicle service contract there without being registered, and fined it. The company then went to federal court to stop the order becoming public. It won a brief restraining order, and the court refused to extend it. The case ended in August 2021. |
Can't be trusted | Court record | Red Shield Administration, Inc. v. Kreidler, U.S. District Court for the Western District of Washington, No. 3:21-cv-05551-RSM. Order granting ex parte temporary restraining order (Dkt. 10, 8/4/2021) and Order denying conversion into a preliminary injunction (Dkt. 18, 8/17/2021) |
The same record, grouped by the question people ask.
The same claims, with the sources they rest on, are on the receipts page.
Every claim, with its source → Back to the case →