In short
252 BBB complaints against Veritas in the last 3 years, 93 of them closed in the last 12 months, against 115 customer reviews and an advertised A+ rating. RCK-06 →
In a lawsuit filed 9/18/2023, a customer alleged that he paid Veritas $6,650 for a warranty, that the company replaced his engine with a used one and called it new, then denied the next claim citing a 'foreign object' a mechanic said was impossible. RCK-04 →
Over 100 lawsuits against Norton's warranty companies (Veritas, CarGuard, Red Auto/Red Shield) for denied claims and illegal robocalls, 2018 to 2026. RCK-01 →
In a defamation lawsuit Veritas filed in federal court in March 2026, the company told the court in its own complaint that "Elijah Norton is its President, sole director, and sole shareholder." The case was still open as of 8/26/2026. RCK-08 →
Every claim below is on the receipts page with its source.
| Claim | Category | Source type | Source | Record |
|---|---|---|---|---|
252 BBB complaints against Veritas in the last 3 years, 93 of them closed in the last 12 months, against 115 customer reviews and an advertised A+ rating. |
Reckless | Regulator record | Better Business Bureau, Veritas Global Protection Services Inc profile (complaints tab), read directly from BBB.org on 2026-08-31 | |
Over 100 lawsuits against Norton's warranty companies (Veritas, CarGuard, Red Auto/Red Shield) for denied claims and illegal robocalls, 2018 to 2026. |
Reckless | Court record | Court dockets compiled from suits against Veritas Global Protection, CarGuard Administration, and Red Auto/Red Shield, 2018 to 2026 | |
In a lawsuit filed 9/18/2023, a customer alleged that he paid Veritas $6,650 for a warranty, that the company replaced his engine with a used one and called it new, then denied the next claim citing a 'foreign object' a mechanic said was impossible. |
Reckless | Court record | McKenna v. Veritas Global Protection Services, Inc., Maricopa Co. Superior Court CV2023-094520 (Filing ID 16608638) | |
In a defamation lawsuit Veritas filed in federal court in March 2026, the company told the court in its own complaint that "Elijah Norton is its President, sole director, and sole shareholder." The case was still open as of 8/26/2026. |
Reckless | Court record | Veritas Global Protection Services, Inc. v. Howell, U.S. District Court for the District of Massachusetts, No. 1:26-cv-11450, complaint at paragraph 1, filed 3/26/2026 |
The same record, grouped by the question people ask.
The same claims, with the sources they rest on, are on the receipts page.
Every claim, with its source → Back to the case →